1. Scope
What this policy covers
This policy applies to the LingTube website, the Chrome extension, support contact channels, account-related flows, and payment-related interactions connected to LingTube.
2. Website data
Information you may provide directly
If you contact us by email or through support-related channels, we may receive information such as your name, email address, purchase details, and the contents of your message.
3. Extension settings
Settings are primarily stored locally
LingTube settings are primarily stored in the local browser so users can manage preferences such as languages, playback behavior, and related options on their own device.
4. Subtitle and voice processing
User-enabled service requests
When a user enables translation, subtitle processing, or voice features, relevant subtitle text or related request data may be sent to the chosen translation, AI-compatible, or speech service providers needed to deliver that feature.
5. Payments
Checkout and payment providers
Payments are handled through third-party payment providers. We may receive limited transaction-related information necessary to confirm purchases, associate plan access with the right account, support customers, and manage refunds.
6. Operational data
Service security and abuse prevention
We may process limited operational or technical data, such as account identifiers, session-related information, or security-related metadata, to protect the service, prevent abuse, and maintain functionality.
7. Third parties
Platforms and external providers
LingTube interacts with third-party platforms and providers, including YouTube, browser speech features, translation providers, AI-compatible APIs, hosting services, and payment services. Their own policies and practices may also apply.
8. Retention
How information may be kept
We keep information only for as long as reasonably necessary to operate LingTube, support customers, manage purchases and refunds, comply with legal obligations, and protect the service.
9. Changes
Policy updates
We may update this Privacy Policy from time to time. Continued use of LingTube after updates are posted means the latest version will apply going forward.
10. Contact
How to reach us
Questions about this Privacy Policy can be sent to johndyl456@gmail.com.